Welcome to the SQUASHTV Help Desk. Here you will find how to get in touch with our Customer Support Team who will help you with your SQUASHTV subscription, advise on how to upgrade or cancel plus a range of other queries. We also have a range of answers to Frequently Asked Questions which should help you get the most from our service.
If you cannot find the answer to your question here then please email us – firstname.lastname@example.org
More than 500 matches are shown live on SQUASHTV every season.
What content is available on SQUASHTV?
SQUASHTV is the digital streaming service run by the Professional Squash Association and broadcasts more than 20 top tournaments every year – live and on demand. Live coverage is available via the Live tab in the menu and will stream action from around the world as it happens. Once each day's play has concluded, re-live the action with full replays of every match played in front of the SQUASHTV cameras. Match highlights will also be published plus you can also watch top features and pick up playing tips with our SquashSkills coaching series.
How much is a SQUASHTV subscription?
A SQUASHTV subscription begins at just $5 for a day pass, $13.99 for a monthly pass and $119.99 for an annual pass.
There are a variety of options of SQUASHTV subscriptions you can choose from. The available passes include:
- $5 for a Day Pass, which gives you access to the full package for 24 hours
- $13.99 for a Monthly Pass, which gives you full access and will renew the same day every month
- $119.99 for an Annual Pass, which gives you access for a full year
We also have a Replay Pass for £29.99 / €34.99 / $39.99 depending on your location.
What is the Replay Pass?
We recently launched a new subscription called the Replay Pass, which gives viewers the opportunity to relive thousands of historic matches, get exclusive behind the scenes access and get coaching videos. All live footage is subject to a 30-day holdback and will be available for Replay Pass holders to watch after the holdback period. You can find more about the Replay Pass here.
How do I subscribe on SQUASHTV?
To subscribe on SQUASHTV, please click here. Also make sure you visit our website and sign up to our email communication so you can catch up with the latest updates and receive promotional codes.
How do I update my payment information?
To update your payment information please follow these steps:
- Log into your SQUASHTV account using this link
- Go to ‘My Account’ section
- Click on ‘Change your Payment Details’
- Update your card information
Please make sure the card information is correct.If you’re facing any issues updating your payment information, please contact email@example.com and we’ll be happy to help.
I can’t remember my password for SQUASHTV
Please complete the following steps to reset your SQUASHTV password:
- Log into your SQUASHTV account using this link
- Enter your email address as a username
- Select the 'forgotten your password' option
- Select to reset your SQUASHTV password
If the problem continues then please contact firstname.lastname@example.org and we will be happy to help.
What is a SQUASHTV Digital Subscription?
If you are not ready to subscribe to a paid plan, sign up for a FREE digital subscription to allow you to watch highlights and features. You can sign up for a FREE digital subscription using the following link.
I want to find the schedule of upcoming SQUASHTV tournaments
You can find the upcoming schedule of announced SQUASHTV tournaments on the following link. The day’s order of play will be published on the schedule page together with times of the matches. You can also view the times of the matches via the Live tab.
I can’t sign up to SQUASHTV via the subscription page
Only subscribers based outside of Europe are able to subscribe to SQUASHTV.
If you live outside of Europe, but are still having issues using the subscription page, then please make sure that all fields are filled in correctly.
If the issue persists, please contact email@example.com and we will be happy to help.
How can I cancel my SQUASHTV subscription?
We’re always sorry to see subscribers leave. If you would still like to go ahead and cancel your subscription, then please contact firstname.lastname@example.org and we will be happy to help.
I can’t play SQUASHTV on my SmartTV
We have recently switched players so you’re able to cast SQUASHTV to your smartTV using casting devices such as Chromecast.
We are also working on creating an app to make watching SQUASHTV on all devices easier, please bear with us.
Why are some matches not shown on SQUASHTV?
SQUASHTV is committed to covering matches in the highest quality possible. This means we will focus on games scheduled for glass courts to allow for all-round camera footage. At some tournaments, early round matches are played on traditional courts which makes providing TV coverage to our usual quality levels difficult. We look to make early round games available via our other channels including Facebook and YouTube.